Shipping policy

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Processing Time 

All orders are usually processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays. 

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Shipping Time 

Due to high demand and global fulfillment, shipping typically takes 7–14 business days, depending on your location. In some cases, delivery may take slightly longer due to customs, carrier delays, or peak seasons. 

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Shipping Costs 

We currently offer FREE shipping on all orders world-wide unless for a LIMITED TIME!

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Address Accuracy 

Please make sure your shipping address is correct at checkout. HoopDream is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. 

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Delays 

While we do our best to deliver on time, HoopDream is not responsible for delays caused by customs, carriers, weather, or other circumstances beyond our control. 

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Questions 

If you have any questions about your order or shipping, feel free to contact us through the website or at hoopdreamco@gmail.com.